PROJ6002 Project Planning & Budgeting Report 2 Sample

PROJ6002 Project Planning & Budgeting Report 2

Management – Report

Assessment Task

In a group of 2 students, devise project scope and quality management plans that articulate the scope and quality approaches for the project in the assigned Case Study provided by your Learning Facilitator.

Please refer to the Instructions for details on how to complete this task.

Context

The backbone of a project manager’s work is the Project Management Plan. This plan details the project's execution, monitoring, and control. It combines all of the planning's sub-plans and baselines. You and your group will create a Project Management Plan for your assigned Case Study in this assessment. Applying scope and quality tools and techniques to develop the scope statement and scope and quality management plans of a project is a crucial part of project planning. One of the keys to project success is effective scope management. Project Scope Management includes processes to ensure that the project includes all work required to complete it successfully. A project's quality management plan defines quality requirements, standards for the project and its deliverables, and how the project will demonstrate compliance. One of the main benefits of this process is that it provides guidance and direction on how quality will be managed and validated throughout the project.

Instructions

1. Connect with your assigned group members (provided by your Learning Facilitator).

2. Analyse the project from your own perspectives as up-and-coming project manager

3. Your group will devise subsidiary Project Management plans for Scope and Quality, using the assigned Case Study provided on Blackboard by your Learning Facilitator.

a) Although all students will receive the same case study, you are expected to complete this task and create a distinct set of plans in your group.

b) These project scope and quality management plans and supporting documentation must include, but not be limited to, the following components:

● Project Goals and Objectives

● Project Scope Statement

● Work Breakdown Structure (WBS)

● Quality Responsibilities

● Approaches to Quality Assurance, Control and Improvement

● Quality Metrics

4. Write 2600 words and describe the processes, tools, and techniques used in your scope and quality management plans, as well as your justification for the quality metrics selected.

5. You can use the template in this subject’s Learning Resources or create your own to devise the subsidiary project scope and quality management plans.

6. After completing your plans and supporting documentation, each member of your group should reflect on your respective contributions to the assessment and then (individually) complete the Group Contribution Survey.

Solution

Quality Responsibilities

The term "quality responsibilities" is used to describe the tasks and duties that have been allotted to the various people and groups within an organisation or project. As per the MBA Assignment Expert overview, 

Red Bank project quality responsibilities include:

• The quality of the completed project is ultimately the responsibility of the project manager. They must create and execute a quality management strategy, keep an eye on the project's quality metrics, and make sure everyone in the team follows the rules when it comes to quality control (Institute, 2021) 

• The quality manager's job is to oversee the project's quality assurance procedures. They must execute quality inspections, find problems, and implement fixes to make sure the project team is adhering to the quality management strategy (Institute, 2021)

• The quality assurance team's job is to check that the final product satisfies all specifications. Quality measurements are created by them, audits are performed, and feedback is given on quality performance. The project team relies on the quality assurance team to identify problem areas and implement fixes (Institute, 2021)

• To ensure the project is completed in line with the quality management plan, it falls on the shoulders of the project team. They are in charge of conducting quality checks, finding problems, and fixing them as needed (Malsam, 2022). 

• Participants: Participants are obligated to provide opinions on the project's success. They need to make their quality standards known and provide comments on work in progress. All parties involved must work together to guarantee the project is completed on schedule, within budget, and up to par in terms of quality (Malsam, 2022).

• J.P. Consulting is obligated to offer Red Bank with excellent service since it is the service provider. They must aid the Red Bank in the implementation of the new risk management framework, provide quality guidance and advisory services, and guarantee that the framework fulfils quality criteria. As part of its duties, J.P. Consulting must keep tabs on the project's quality performance and make adjustments as needed (Malsam, 2022).

Approaches to Quality Assurance, Control and Improvement

Many quality management techniques may be used to guarantee that the Red Bank project is carried out as per the quality management strategy. Quality assurance and quality control tools are also included in this category (Sartor and Orzes 2019)

The PDCA cycle is a four-step iterative process used to guarantee that project results are in line with the quality management strategy. The four phases are as follows: Preparation, Execution, Evaluation, and Reaction. Quality goals, process definitions, and a management strategy are all established during the planning phase of a project. The quality management plan is put into action during the Do phase, and its efficacy is evaluated during the subsequent Check phase. At the last stage, "Act" the team takes remedial measures to boost the project's quality if required. The PDCA cycle is used to monitor and enhance the project's quality at regular intervals (Isaeva et al. 2020).

Another method for making sure a project delivers as promised in terms of quality is quality assurance. Activities that guarantee the efficacy and efficiency of the methods employed to produce the project's outputs fall within the purview of quality assurance. Auditing, reviewing, and inspecting the quality of something are examples of such actions. The quality of a project can always be better, and quality assurance may assist find such places and make sure they are fixed (Isaeva et al. 2020)

For projects to provide results in line with their quality management strategy, Quality Control is a crucial instrument. The goal of Quality Control is to guarantee that the project's final products are up to par. Inspections, tests, and reviews all fall under this category. The goal of Quality Control is to enhance the project's quality by identifying problems and implementing solutions (IGI Global, 2020)

Quality Assurance activities using 3 IDs:

• Project team skills verification: Before commencing the project activities, J.P Consultancy should verify the skills of the project team members to ensure that they have the necessary skills and knowledge to complete the project successfully. This activity can be carried out in parallel with phase 2, 'Structure a J.P Project Team.'

• Review of the risk management framework: During phase 3, 'Customise a risk framework for the Red Bank,' J.P Consultancy should conduct a review of the risk management framework to ensure that it aligns with the quality management plan. The review should include a review of the framework's design, implementation, and documentation (Sartor and Orzes 2019).

• Quality control of deliverables: During phase 4, 'On-site (Red Bank) delivery,' J.P Consultancy should perform quality control of all project deliverables, including the risk management framework. This activity involves ensuring that the deliverables meet the required quality standards, including the quality metrics defined in the quality management plan (Sartor and Orzes 2019).

Quality Metrics

Quality metrics are measurable parameters that help to evaluate the quality of project deliverables and ensure that they meet the required standards. The quality metrics for the Quality Assurance activities mentioned above could include (Seymour, 2023):

• Accuracy and completeness of the project team skills mapping.

• Timeliness of the customised risk management framework for the Red Bank.

• Effectiveness of J.P and Red Bank system integration and adaptation, measured through the successful implementation and use of the new risk management framework.

• The number and severity of defects or issues identified and resolved during the Quality Assurance activities.
Considering the nature of the business of Red Bank, some additional quality metrics that could be relevant include (Seymour, 2023):

• Compliance with regulatory requirements, such as ensuring that the new risk management framework meets the standards set by the Australian Prudential Regulation Authority (APRA).

• Customer satisfaction with the new risk management practices and the overall loan approval and repayment process.

• The impact of the new risk management practices on the bank's profitability and financial performance.
The quality metrics for the 3 IDs Quality Assurance activities can be:

• Verifying whether or not the project team has the necessary skills and expertise may be measured by the proportion of team members who fulfil these requirements (Institute, 2021)

• The number of problems found and fixed during system integration testing might serve as a quality indicator for this task (Institute, 2021)

• It is possible to use the number of identified improvement areas and the percentage of project goals that were fulfilled as quality metrics for evaluating the efficacy of the risk management strategy (Institute, 2021).

References

IGI Global. (2020). Quality management for competitive advantage in global markets. (Sáiz Álvarez José Manuel & B. Olalla-Caballero, Eds.). IGI Global. https://doi.org/10.4018/978-1-7998-5036-6 

Isaeva, Eisenschmidt, Vanari, & Kumpas-Lenk. (2020). Students’ views on dialogue: improving student engagement in the quality assurance process. Quality in Higher Education, 26(1), 80–97. https://doi.org/10.1080/13538322.2020.1729307 

Malsam, W. (2022). The Quality Management Plan in Project Management. Available at: https://www.projectmanager.com/blog/quality-management-plan 
Sartor, M., & Orzes, G. (Eds.). (2019). Quality management: tools, methods and standards (First). Emerald Publishing. Retrieved April 2, 2023

Institute, P. M. (2021). A guide to the project management body of knowledge (pmbok® guide) - seventh edition and the standard for project management (english) (Ser. Pmbok® guide). Project Management Institute. Retrieved April 2, 2023, 

Seymour, S. (2023). 10 Project Management Success Metrics To Measure Your Team Performance. Available at: https://financesonline.com/10-project-management-success-metrics-to-measure-your-team-performance/