MGMT6009 Managing People and Teams. Ass-3
You are required to critically assess the performance of your team and recommend improvements based on the relevant concepts and frameworks you have learnt in this subject in a 1,500-word team evaluation report.
Please refer to the Instructions for details on how to complete this task.
Managers are responsible for the delivery of products/services and results whether that be in an
operational or project context. This invariably requires not only the creation and development of teams including performance improvement but also the management of a variety of team, organisational, and cultural dynamics. This assessment requires you to conduct a review of team performance and demonstrate and apply your understanding of team processes and dynamics. In doing so, you will review the performance of the group to which you were allocated for the purpose of Assessments 1 and 2. This will help you to demonstrate analytical, evaluative, and problem-solving skills to develop strategies and actions for performance improvement.
1. Review your team’s performance in completing the first two assessments and make recommendations for improvement.
• In reviewing the team performance, considerations must be given to the following:
o How did your team come together and what phases or stages did it go through?
o What roles did team members play?
o What challenges were presented?
o How did individual, team, and contextual dynamics impact performance?
o What would you do differently to improve performance?
o How would you apply your learnings in your current or future workplace?
• Please note that you are not required to review the quality and content of the assessments you produced as a team. Instead, you are required to review the performance of the team in completing the assessment tasks.
• You are required to specifically apply and discuss concepts from Modules 4, 5, and 6 as well as any relevant processes and concepts from earlier modules.
• The evaluation needs to be supported with evidence from academic research as well as examples from your own experiences and or observations. You will also find the module activities useful in prompting your thinking.
2. Write a team evaluation report of 1500 words using the following structure:
• Cover sheet: Student details (student name, ID number, subject code & name, assessment number and title)
• Executive summary
• Table of contents
• Introduction: Outline the purpose and structure of your report.
• Background: Briefly describe your team’s purpose and relevant contextual issues.
• Main discussion: Review your team’s performance covering key concepts from all modules. Exploring these within an appropriate theoretical framework would be appropriate here.
• Recommendations / action plan: Provide recommended strategies and actions to improve your team’s performance.
• Conclusion
• Reference list
• Appendices
3. You are strongly advised to read the rubric, which is an evaluation guide with criteria for grading your assignment—this will give you a clear picture of what a successful report looks like.
Team management is a crucial factor for improving the performance of the team and mitigating challenges faced by the team in the project. The purpose of the report is to evaluate the performance of the team and demonstrate the effective measures to improve the performance of the team. As per the MBA Assignment Expert, An overview of the key principles and theories on the management that can be used for the development of the team performance is going to be shown in the report. A clear concept about the effective relationship among the team members is going to be shown in the study.
The team is from the consultancy firm and the team recently worked for their clients of GES to advice on the identified challenges in the organization. GES is a multinational provider of alternative renewable power solutions. The firm is facing several organizational and operational challenges like lack of engagement of the employees and poor management with limited development opportunities. The team is working to meet the objectives of GES like enhancement of the management skill, creating a talent pipeline and improving the project management of the organization. A review of the team's performance in several aspects is going to be shown in the report. The management plays a vital role in the team performance and the management of the cultural dynamics.
Main discussion
Principles
The management plays a vital role to achieve the high performance of the organization, team and individuals. As opined by Hardy et al. (2020), the leadership skill and unity to command is the essential factor in the key principle of the management. The leadership skill of the management is important to make a strong team, improve the performances of the individuals and increase the productivity of the organization. On the contrary, Alharahsheh & Pius (2021) stated that the strategy and business planning is an important functions of the team managers to meet the main objective of the project. The positive approach of the management team of the organization and the team can be beneficial for reducing the chances of the uncertain result of the project.
Human reaction theory
Human relation theory can be helpful for the team to build a strong work culture in the team and build a strong relationship with the employees. The theory is also helpful for the team of the Jahanavi, Fedrick, Santiago and Szidonai to motivate the members and increase their involvement in the project.
The effective relationship between the team members is an essential factor for the better performance of the team. As opined by Ronaldo (2020), the strong relationship among the members can be helpful to build a strong work culture in the organization and the team. The effective relationship of the team members helps the team to make the work culture in the team and the people to know the challenges of GES in depth. On the contrary, Bhagra & Sharma (2018) stated that the powerful relationship between the group members is essential to making a strong team for collaborative work. The team of the consultancy allows making the research work on the three objectives of GES mentioned in the case scenarios in collaboration. A healthy relationship in a team can be beneficial to identifying the challenges of the individuals and mitigating the issues. The team can take advantage of the strong relationship between the people and the organization to analyze and resolve the issue. An effective relationship between the people and the organization team is also helpful for increasing the engagement of the members in the innovative project. The team formed in consultancy can be helpful for the effective relationship in the team and organization for the innovative works on the project of GES. [Referred to Appendix 1]
Communication skill
Strong communication skill is an important factor in the team to manage people in a range of complex c contexts. As opined by Almahry, Sarea & Hamdan (2018) the strong communication skill of the managers and the team members is an essential factors for the knowledge sharing process in collaborative work. Effective communication in a systematic manner can be helpful for the team of the consultancy to share the concepts and knowledge on the challenging areas in their project GES. On the contrary, Sousa& Rocha (2019) stated that effective communication can be beneficial for group management for improved emotional intelligence and innovative work. The work culture is a crucial term in team management and the consultancy can take the advantage of the effective work culture in innovative work to achieve the project goal. The effective communication has helped the multicultural team of Jahanavi, Fedrick, Santiago and Szidonai to finish the project with good performance.
Problem-solving skill
The problem-solving skill is an effective factor in the team management and completing the project successfully in the changing environment. Problem-solving skills can be useful to reduce the risk factors of the project and the chances of failure of the project. The problem-solving skill of the team members and the managers is essential for their management to minimize the chances of uncertain outcome in the project of GES.
The managers play a vital role to resolve the challenges and the risks in the dynamic international business environment. As opined by Varela (2020), the managers are the crucial part of the team to motivate the team members and make the team culture. The team takes the help of strong management to build an effective team culture that is important to take challenges in the business. On the contrary, Bencheva & Stoeva (2019) stated that the compliment and encouragement of the management of the organization can be effective to enhance the involvement of the team members in the project. The team can take the opportunity of the support of the managerial position to mitigate the challenges and reduce the risk factors of the changing environment of the global contexts. In this regard, it can be said that the strong management of the team is essential to make the team perform better. The factor is also important for the dynamic culture and venture creation to mitigate the challenges in the changing environment of the business of the organization. [Referred to Appendix 2]
The contemporary business world is so challenging because of the drastic changes from day today. Contemporary management has to face several challenges than the traditional techniques for which proper planning in the business is required. The proper financial and operational planning can be helpful to resolve the problems in modern business and systematically execute the planning. As opined by Abdullah, Hadi & Dana (2018), the planning of coordination activities is important to make the project successful in the global changing context. The team can set a clear vision about their work and complete their project work satisfying their clients. On the contrary Sedgley (2020) stated that proper organizing of the project is also important for the successful project to identify the development areas of the project. The organizing strategy can be beneficial to mitigate the contemporary challenges like diverse workforce, innovation in the technologies and the uncertain global market, especially after the pandemic outcome. The contemporary business strategy is also a cause of better performance of the team with culturally and educational diversity of Jahanavi, Fedrick, Santiago and Szidonai. Jahanavi was the skill of accountancy, Santiagofrom mechanical engineering and Fadriac from engineering management. In this regard, the process is also important for the quality control of the project. Effective leadership is also important to motivate the employees and increase their engagement in the project which is important for enhancing the productivity and performance of the consultancy team.
Recommendation
The rework policy in the team and the organization can be useful to motivate the employees and make them more engaged in the project. The process is also helpful to increase the productivity of the organization and complete the project successfully.
The work culture plays a vital role in the innovative and collaborative work of the team and the organization. The process is also beneficial to managing the quality of the work in the project and involves the employees much time in the project work.
The innovation of the developed technology in the teamwork and the project of the com[pany is highly effective in the modern dynamic business world. The team can take advantage of the developed technology to analyze and assess the performance of the team by identification of the area of development.
From the above study, it can be concluded that the performance of the consultancy team is effective for the project. The discussed skills and knowledge of the management can help improve the team performance of the team. The contemporary management strategies in the global context have also been discussed in the report. The significance of effective communication and the roles of the managers to mitigate the challenges of the team and GES in the global platform has been elaborated in the context. The suitable recommendation for the issue has been elaborated briefly to mitigate the challenges and reduce the risk factors in the project.
Alharahsheh, H. H., & Pius, A. (2021). Exploration of Employability Skills in Business Management Studies Within Higher Education Levels: Systematic Literature Review. Research Anthology on Business and Technical Education in the Information Era, 1147-1164.https://www.igi-global.com/chapter/exploration-of-employability-skills-in-business-management-studies-within-higher-education-levels/274418
Bencheva, N., & Stoeva, T. (2019). The role of management skills in social entrepreneurship: an expert assessment. KNOWLEDGE-International Journal, 30(6), 1593-1598.https://www.ikm.mk/ojs/index.php/kij/article/download/1590/1590
Bhagra, A., & Sharma, D. K. (2018). Changing paradigm of employability skills in the global business world: A review. IUP Journal of Soft Skills, 12(2), 7-24.https://search.proquest.com/openview/2d66d0dbe6960c8387475d09ad27bb8b/1?pq-origsite=gscholar&cbl=2029989
Sousa, M. J., & Rocha, Á. (2019). Skills for disruptive digital business. Journal of Business Research, 94, 257-263.https://edisciplinas.usp.br/pluginfile.php/4989305/mod_resource/content/1/Souza%20%20Rocha%20%282019%29.pdf
Varela, O. E. (2020). Teaching core soft skills into business curriculum: Can we teach longitudinally?. Journal of Education for Business, 95(3), 180-192.http://library.kiet.re.kr/_MultiData/krms/00042/355/Enhancing%20SME%20productivity.pdf