MBA502 Emotional Intelligence, Cultural Intelligence and Diversity Essay Sample

MBA502 Emotional Intelligence, Cultural Intelligence and Diversity

Your Task

Using the first two of Daniel Goleman’s (2020) Emotional Intelligence (EI) domains of self- awareness and self-management, students are to write an EI Self-Reflective Essay. Students are to use a variety of EI development tools and strategies provided during classes (Weeks 1-4) to assist in their reflections.

Assessment Description

In Weeks 1-5, students studied Daniel Goleman’s (1985, 2020) four (4) components of Emotional Intelligence (EI): Self-Awareness, Self-Management, Social-Awareness and Relationship Awareness. In this EI Self- Reflective Essay, students will demonstrate how, what they have learned in the first four weeks of the trimester, has improved their understanding of EI. In particular, students will need to explore self-awareness and self-management skills (Weeks 1-4). Students are to refer to the outcomes of a psychometric test and one other of the EI tools (you can choose from: mindfulness, journaling, gratitude, strength spotting or meditation app) to demonstrate their increased knowledge and understanding. Finally, students are to reflect on any implications of their increased EI in their future career as a professional.

LO1: Analyse the key features of emotional intelligence and cultural intelligence, as well as one’s own strengths and weaknesses in relation to EI / CI.

LO2: Apply the concepts of emotional and cultural intelligence to the modern workplace, and the implications for leadership, teams and for transforming organisational cultures.

Assessment Instructions

Students should follow the essay format as identified below:

➢ Introduction (150 words)

➢ Evidence of the growth of Self-Awareness (400 words)

➢ Evidence of the growth of Self-Management (400 words)

➢ Implications for your future career (400 words)

➢ Conclusion (150 words)

➢ Reference List (using the Kaplan Harvard Referencing Style throughout your essay and the reference list at the end)

➢ References:

• Your Goleman references

• 2 or more academic references

• 1 or more business references, such as business articles, news items, and/or comparison websites.

The link to the psychometric test will be sent out in Week 2 via Announcements.

Solution

Introduction:

A vital component of both professional and personal growth, emotional intelligence (EI) greatly enhances one's comprehension of both oneself and other people. Our examination of Daniel Goleman's (1985, 2020) four elements of emotional intelligence—self-awareness, self-management, social awareness, and relationship awareness—during the previous five weeks has prepared us for a deep introspective trip (Goleman 2020). This essay explores the life-changing experience that occurs in the first few weeks of Semester Exams, with a special emphasis on developing self-awareness and self-management abilities. According to the MBA Assignment Expert, This reflection essay tries to show the improvement in knowledge and application by looking at the results of psychometric testing and using different EI tools including gratitude, strength spotting, journaling, mindfulness, and meditation applications. We will examine the real-world applications of improved emotional intelligence in forming our professional futures, going beyond just scholarly investigation. This article reveals the development and realisations made while navigating the complex domains of self-awareness and self-management. It offers an insight into the significant influence that emotional intelligence (EI) may have on both the personal and professional arenas.

Evidence of the Growth of Self-Awareness:

Starting this Semester Exams's journey with Emotional Intelligence (EI) has been likened to peeling off all the layers of my emotional tapestry. The notion of self-awareness, elucidated by Goleman and John Mayer, served as a compass during this contemplative journey. In my quest for self-awareness (Goleman 2020), I have discovered that accepting my feelings is a deep process of self-discovery rather than just a cognitive act. It has been revolutionary to realise how emotions affect interpersonal dynamics and personal well-being. The EI test scores serve as tangible milestones in this journey, with a Self-Awareness score of 6. This numerical representation reflects the evolving grasp of emotional intelligence, a journey from acknowledgment to intentional utilization, shaping not only personal growth but also influencing professional interactions.

This self-awareness journey's continuous nature is one noteworthy feature. According to The Emotionally Intelligent Team, by Marcia Hughes and James Bradford Terrell, in the year 2007 emotions are always changing (Kanesan & Fauzan 2019). In order to deal with them correctly, it has become essential to comprehend this fluidity. Not only must I be able to identify my feelings, but also comprehend that they are fleeting, which enables me to react deliberately instead of hastily. I can now intentionally manage problems because of the better awareness of my emotional landscape that this inquiry has brought me through self-reflection. I learned how my emotions affected other people as I became fully involved in the process, which is consistent with Sigal Barsade's observations about emotional contagion.

Daniel Goleman's self-awareness paradigm is more than just a collection of feelings, in my opinion. It's a thorough comprehension of my motivations, needs, and areas of strength and weakness (Goleman 2020). Self-awareness at this level promotes genuine honesty toward myself and others so that my feelings become the guidance for making decisions. The trip involves ongoing reflection and experiential learning fostering attributes of self-confidence, work ethics, adaptability and will to win. A review of this inner journey reveals how I moved from mere acceptance and recognition of my emotions to conscious involvement with my inner emotions. (Kaur & Hirudayaraj 2021). This newfound understanding not only helps me deal with personal struggles, but it also has the ability to change the way I interact with others in my professional life.

Evidence of the growth of self-management:

Developing my self-management abilities appears to be a guiding light for me as I go through the transforming terrain of emotional intelligence: interacting with people and myself. The groundwork was laid by Daniel Goleman, who defined self-management as the capacity to successfully control one's own emotions, urges, and behaviours (Goleman 2020). This process entails being composed under duress, adjusting to change, and keeping an optimistic attitude—a deep skill set that has emerged in the course of my professional and personal growth.

Reflecting on the initial weeks of Semester Exams, the path to enhanced self-management unfolds as acquiring an array of instruments tailored for maneuvering through the intricate terrain of emotions. Mindfulness emerges as a pivotal technique, fostering conscious awareness of the present. The integration of mindfulness into my routine, underscored by a heightened score of 7 in Self-Management, transforms my schedule, providing a sanctuary from the stresses of everyday life (Rafiq et al 2021). Recognizing and observing my feelings without judgment during mindful moments contributes to developing inner peace and resilience.

In tandem with awareness, writing has grown to be a treasured companion throughout this journey. Writing down my ideas and feelings is a therapeutic release that also gives me actual documentation of my emotional landscape (Pourazami 2022). This reflective process manifests a score of 7 in Self-Management, making it my guide towards self-regulation. Gratitude thus becomes an internal tool that the person can use to manage himself or herself. It focuses not only on benefits’ awareness but also on development as an opportunity and not as an obstacle. It functions as a flexible instrument for self-management, shifting attention from obstacles to chances for development (Goleman 2020). By viewing life through the grateful lens, I have developed a mindset that looks for positive aspects even in difficult situations, building resilience and taking initiative when faced with obstacles.

There were difficulties on this self-reflective path. There have been times when emotions have threatened to overwhelm and the road to good self-management has appeared unattainable. But it's not only about perfect execution; it's also about developing resilience by overcoming obstacles of this kind. Thinking back on this phase, I've realised that developing self-management abilities is a continuous process that requires integration and improvement. The techniques I learned about—mindfulness, and writing—have become essential to how I approach the complex problems I confront in my professional and private lives.

Implications for Your Future Career:

The growing self-awareness and refined self-management abilities that I developed in the first few weeks of my pregnancy will have a significant impact on my future professional life. Emotional intelligence (EI), according to Daniel Goleman, is a skill set that has real-world applications in the workplace rather than just being an academic endeavour.

Self-Awareness in the Professional Landscape:

My scores on the self-awareness test gave me some insights into the basic elements of emotional intelligence and how it manifests at work. My ability to keep my emotions under control is evident from the higher score for emotional stability which shows I am aware of self. The ability to understand and control emotions is an important factor at the workplace that influences proper decision making and team building (JAIN, JAIN & RASTOGI 2020. Openness to change is the other variable that has been increased to indicate flexibility, a critical component of self-awareness in any occupation. Resilience is being able to adapt, and so embracement of change is crucial for resilience.

Nonetheless, the low scores in warmth trigger introspection however, in some instances. The realization that this element makes up my interpersonal style proves critical because it can affect how people relate to me at work. Recognizing this detail improves self-awareness so that one can make deliberate changes to their communication and collaborative behaviors to fit into different professional expectations (Williams 2021). By collating these findings, I draw on what guides me towards career development driven by emotional intelligence, flexible approach to situations, and empathic interpersonal relationships.

Self-Management as a Professional Competency:

The outcomes of the self-management test unveil nuanced insights into my professional capabilities, pointing towards areas of strength and potential areas for development. A low score in rule-consciousness signals a tendency towards flexibility rather than rigid structure. While this trait can spur creativity and adaptability, it prompts an awareness of the need for intentional time and resource management to enhance overall effectiveness (Yusof & Zaini 2022). Conversely, a high score in social boldness reflects a confident and assertive approach in social scenarios. This attribute stands as a valuable asset in professional settings, facilitating relationship management and goal attainment. The ability to navigate social interactions with assurance contributes positively to leadership and collaborative endeavors.

The elevated score in perfectionism underscores a commitment to high standards, serving as a motivational force in goal achievement. However, it prompts a careful consideration of realistic expectations to mitigate potential stress and anxiety. Striking a balance between ambitious aspirations and pragmatic expectations is vital for fostering a healthy and sustainable approach to professional endeavors (de Oliveira, de Oliveira & Carrino 2023). In synthesizing these self-management insights, the professional landscape becomes a canvas for intentional growth. Leveraging social boldness, tempering perfectionism, and refining time management practices will contribute to a resilient and effective professional journey, marked by assertive leadership and holistic well-being.

Synthesis of Self-Awareness and Self-Management for Professional Success:

In summary, self-awareness and self-management knowledge combine to formulate a recipe for success. My journey towards self-awareness has enabled me to skillfully manage feelings and be flexible in interpersonal relationships. The strategic framework is also formed by the strengths and considerations identified from the self-Management test at the same time. They also act like catalysts – confident about social boldness, commitment to high standards, all balanced with an understanding that they too require a certain degree of structure. My synthesis shows that I am a results-oriented individual, emotionally intelligent, and I can develop good interpersonal relationship in order to succeed.

Conclusion:

Exploring EI through the Goleman’s perspective has been transformative, it has provided deep understanding about self-aware and self-management. While taking this journey during the Semester Exams, it’s almost as if I’ve been peeling off layers of internal feelings and emotions, to reveal everything about how I feel on the inside. According to Goleman, the shift in growth of self-awareness as illustrated above has moved from being an implicit acceptance to deliberate participation. Synthesizing psychometric testing, mindfulness, gratitude practices and self-reflection have driven me to understand emotional intelligence in depth. This demonstrates better coping with emotions, relationships at work, and adopting a strategy when it comes to dealing with oneself. These understandings reverberate in the workplace towards creating a robust future that fosters a tough leader who thrives on wholesome wellness. This reflective essay outlines the journey of Emotional Intelligence that goes beyond academic exploration. It offers the roadmap of self-awareness and intentional self-management in your personal or professional life.

References

de Oliveira, B. D., de Oliveira, M. M., & Carrino, A. L. (2023). Some of the possible impacts of emotional intelligence on self-managing teams. Seven Editora. http://sevenpublicacoes.com.br/index.php/editora/article/download/2641/3990

Goleman, D. (2020). Emotional intelligence. Bloomsbury Publishing. http://dspace.vnbrims.org:13000/xmlui/bitstream/handle/123456789/4687/Emotional%20Intelligence.pdf

JAIN, V., JAIN, S., & RASTOGI, P. (2020). An analysis for role of emotional intelligence in career success in commercial banks of India. Revista Espacios, 41(05). https://www.revistaespacios.com/a20v41n05/20410510.html

Kanesan, P., & Fauzan, N. (2019). MODELS OF EMOTIONAL INTELLIGENCE: A REVIEW. e-BANGI Journal, 16(7). http://journalarticle.ukm.my/20058/1/34511-107724-1-SM.pdf

Kaur, N., & Hirudayaraj, M. (2021). The role of leader emotional intelligence in organizational learning: A literature review using 4I framework. New Horizons in Adult Education and Human Resource Development, 33(1), 51-68. https://journals.sagepub.com/doi/pdf/10.1002/nha3.20305

Pourazami, S. (2022). Emotional intelligence in sales: self-management competency from the salesperson point of view. https://www.theseus.fi/bitstream/handle/10024/702967/Thesis%2C%20Ei%20%26%20sales%20January%202022.pdf?sequence=3

Rafiq, I., Mordhah, N., Perveen, A., & Elabasy, A. E. (2021). The Role Of Self-Management In Relation To Stress Caused By Work Overload. A Study Of Nurses In Government Hospitals. Webology (ISSN: 1735-188X), 18(3). https://www.researchgate.net/profile/Asma-Perveen-2/publication/360962219_The_Role_Of_Self-

Williams, Z. (2021). Daniel Goleman’s Emotionally Intelligent Contribution to Organizational Theory. Journal of Management and Innovation, 7(1). https://jmi.mercy.edu/index.php/JMI/article/view/130/73

Yusof, A. M., & Zaini, M. K. (2022). Relationship between Self-Management and Work Performance among Information Professionals. Environment-Behaviour Proceedings Journal, 7(SI10), 293-298. https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/download/4125/2292